About Us

History
Serving more than 10 years in the field of Surgical, Dental, Manicure & Pedicure Implements, Veterinary and Jewelry Tools etc. Manufacturing of surgical instruments in Sialkot Pakistan.

 

Introduction

Coltene was established in 2014 the company has, since the start, developed a stable and steady growth. The company success though, is due to the support of health authorities which have recognized our compromised to quality and punctuality.

 

Our Philosophy

Our philosophy is to share our knowledge and experience with our customers and give them all the professional assistance they might need.

 

Company Policy

Coltene shall not compromise on quality of the products. We shall achieve quality excellence by using quality assurance programs and techniques. Prompt and dedicated services shall be ensured to customers and efficiently to the best of our ability.

 

Our Commitment

Our commitment to quality, based on our continuous monitoring at every stage of the manufacturing process has placed us at par with international standards, while maintaining very competitive prices.

 

Quality Management System

Coltene manufacturing process emphases quality above all else. Our employees are having a ten to fifteen-years technical and practical experience in order to achieve, international standards. The proper stainless steel, stamping and forged materials used are meticulously selected and go through highly effective quality control.    All surgical instruments are manufactured using the highest quality Pakistani, German, French and Japanese medical grade Stainless Steel. Every Instrument is Hand Examined from steel forging to final packing; no product passes to the next step unless Hand-Examined by a highly qualified and experienced technician.

 

100% Satisfaction Guaranteed

All our Instruments are produced with high quality stainless steel and are thoroughly checked and inspected during all phases of production, In order to ensure that they correspond to the international standards laid down by the ISO 13485:2016, ISO 7153-1:2016 EN 10088-1:2005, ISO 9001:2015 and CE standards and are confirmation of their compliance to use.

 

Product Materials

We are Manufacturing stainless steel Grades AISI 410, 420, 304, 302 ASTM F899 steel according international standards.

Also, French & German & Japanese's steel technology that removes calculus efficiently, while retaining its sharp Lapa International for a longer period of time.

Coltene Instruments holds the highest quality standards throughout the creation of the instrument from raw materials to finished product.

 

We believe in our products and provide the user with a 100% customer satisfaction guarantee. Lapa International that are stainless steel require periodic sharpening. Please feel free to contact us for any information.

 

Our Staff

We are convinced that a highly qualified staff brings trust in our company. We are tight team, consisting of people, who with their education and experience contribute to our company strength.

 

Support

Our friendly and well-trained support staff is happy to assist you in any way even if you are looking for something not in our range of products, we will do our best to help you.

 

Terms & Condition

Processing of Ordered Goods: Once the contract is finalized, we start manufacturing the articles with zest and zeal, to ensure prompt delivery.

 

Minimum Order

The minimum order is Euro €.1000.00, US$.1000.00

 

Price

We normally quote FOB prices. However, we can add freight, shipping and postage charges depending upon the requirement of the buyer.

 

Payment

This supplier also supports L/C, D/P, T/T, Western Union, Money Gram payments for conformed orders.

We prefer 70% In Advance and the remaining 30% on completion of the goods but before shipment.

The goods will remain the property of Coltene the total amount of order is paid in full.

We also accept Irrevocable Letter of Credit (L/C).

 

Mode of Shipment

It depends on the requirement of buyer.

 

Claim

We always supply the goods with utmost care in all aspects; but still out of human error, any claim arises for any loss or damage, it must be filed within 4 days of the date of receipt of goods. The claim is not negotiable after Twenty-One Days from the date of invoice.

 

Returns

Returns are not acceptable without prior mutual consent. Any instruments that are custom made, modified, private labeled, custom etched or otherwise modified or hampered are not returnable for credit.

 

We reserve the right to inspect any returns prior to issuing any credit.  Returned goods will be subject to 20% Re-stocking charges.

 

Repairs & Warranty Replacements

In case of any manufacturing defect, we guarantee to replace, repair any such piece(s), free of cost but this does not apply to instruments that are repaired, or hampered/mishandled at the importer's end. Instruments which have been repaired by a source other than Coltene

 

Void of this warranty

Merchandise will be repaired or replaced at our discretion.

The instruments lost/damaged during this transit to us will not be our responsibility.

The freight of such articles will be borne by the consignee.